Frequently Asked Questions:
1) How do I become a Healthy Options Gold Card Member?
To be a Healthy Options Gold Card Member, you must be a Healthy Options Green Card Member first. All customers who make a
minimum purchase of Php 1,500 in a single receipt are eligible to become members of the Healthy Options Green Card Loyalty Program. Membership is FREE.
From your Healthy Options Green Card status, you become eligible to upgrade for a Healthy Options Gold Card Membership if you
accumulate 1,500 points (1 point for Php 10.00 spent on all Healthy Options store) within 3 consecutive months.
2) When does my Healthy Options Gold Card Membership expire?
Healthy Options Gold Card Membership is valid for one (1) year only for the first year.
3) How can I renew my Gold Card Membership?
Current Gold Card Members must accumulate a total of 3,000 points within one (1) year to qualify for automatic annual renewal.
Members who accumulate a total of 5,000 points within one (1) year qualify to have an automatic renewal of membership for two (2)
years.
To renew your Gold Card Membership, just approach any of our Customer Advisors at any of our Store branches for assistance.
4) What will happen if I lose or break my membership card?
A card fee of P 100 will be charged for the replacement of lost or broken membership cards.
5) Can a family member use my Healthy Options Gold Card?
Membership of the Healthy Options Gold Card is non-transferable, however you can apply for one (1) supplementary Healthy Options Gold Card with a Php 100 card fee, for an immediate family member (limited to father, mother, spouse or child) with a valid ID showing the same residence address.
6) What is a Healthy Options Rebate Voucher?
A Healthy Options rebate voucher is one of the privileges of Healthy Options Members. It is not for sale. The Rebate Voucher may
be used to buy any product, including sale items from any Healthy Options store.
7) How do I earn a Healthy Options Rebate Voucher?
You must present your Healthy Options Gold Card to the cashier in order to receive rebates. Every Php 5,000 single receipt purchase
rewards you with a rebate voucher worth Php 250. Healthy Options will not reimburse retroactively for purchases made without a membership card. NO CARD, NO REBATE.
8) What are the mechanics of a Healthy Options Rebate Voucher?
The Rebate Voucher may be used to buy any product including sale items from any Healthy Options store.
It is not for sale.
No change shall be given for purchases of items less than the value of the Rebate Voucher.
The Rebate Voucher may not be exchanged for cash and will not be replaced if lost or stolen.
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